Account &
data deletion.
Deleting your data is instant and self-serve — you don't need to wait on us.
Delete everything, right in the app
Prefer to email us instead?
If you used optional device sync and want help with an account-linked request, email sohumfam@sohumuniverse.com from the address associated with your account, and tell us what you'd like removed. We'll confirm what we did and any timeline involved.
Data that's included
Account details
If you enabled optional device sync, your sign-in details for that sync are removed as part of an email request.
Family content
Family members, events, notes, recipes, documents, reminders, health and money entries, and other content stored on the device are erased immediately by the in-app deletion.
Limited retained records
We don't keep a copy of on-device data once you delete it. Some limited records tied to an optional cloud account, such as basic transaction logs, may need to be retained briefly for security or legal reasons.
Questions?
Contact sohumfam@sohumuniverse.com if you need help with your request.